Terms of Return  

At idealfits, we comprehend that clients could occasionally be dissatisfied with their purchases. For this reason, our return policy is lenient. Within 48 hours of receiving goods , customers may request a return. The product being returned must be in perfect condition with no signs of wear and tear or damage. Maintaining the integrity of all tags, packets, and bills is essential for a successful return. The return might only be handled if all of these things are included.   

Within 48 hours, customers must email duffletechnologyprivatelimited@gmail.com to start a return process. Customers can also submit a return request by visiting their personal page and choosing the option for product return. Our staff will advise on what to do after receiving the return request. We'll ensure our customers have an easy, straightforward time with the return process.  

Policy on Refunds  

We want each and every one of our clients to be satisfied with their purchases. However, we have a hassle-free refund policy if you are dissatisfied with the products.  Refunds will be processed within 5 to 7 days  of our team receiving and inspecting the returned item. The original payment method used to place the order will receive the refund.   

However, we will only give a refund if the item lives up to our standards of excellence. If there are any wear and tear or damage indications, we might not be able to process the refund. Before issuing a refund, our experts will thoroughly inspect the item to ensure it complies with our quality standards. To ensure you can easily get your money, we work to make the refund process as quick and easy as possible.  

Exchange Procedure  

We work hard to provide our customers with the best purchasing experience possible. However, we would gladly arrange for a replacement if the item had a problem. Customers may only return an item for a refund if it is their fault. We will send you replacement goods as soon as possible if the ones we send need to be corrected, defective, or damaged. Customers can start an exchange by emailing our customer support team at duffletechnologyprivatelimited@gmail.com with details about the product and their issue.   

We'll do a quality check as soon as the product is delivered, and after that, we'll start making plans for a replacement. The exchange procedure will be accelerated and streamlined to the greatest extent possible. Customers will receive the proper product, and our team will work closely with them to create a great shopping experience.